Last Updated: 25th August 2026

At SHOES AURA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, contact us, or place an order.

Information We Collect
When you use our website or place an order, we may collect information such as your name, email address, phone number, billing address, delivery address, order details, and other information you provide to us. We may also automatically collect certain technical information, including your IP address, browser type, device information, and information about how you interact with our website.

How We Use Your Information
We use your information to process and deliver orders, confirm purchases, provide order and delivery updates, respond to customer enquiries, process payments, improve our website and services, prevent fraudulent or unauthorized activity, and comply with applicable legal requirements. Where you have chosen to receive marketing communications, we may also use your contact information to send you updates about new drops, promotions, exclusive offers, and other SHOES AURA news.

Payment Information
Payments made through our website may be processed by third-party payment providers. SHOES AURA does not intentionally store your complete payment card information on our website unless specifically stated otherwise. Payment information may be handled directly by the relevant payment provider according to its own privacy and security practices.

Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, understand how visitors use our website, and improve your overall shopping experience. You can manage or disable cookies through your browser settings, although disabling certain cookies may affect some website features.

Sharing Your Information
We may share necessary personal information with trusted third-party service providers who help us operate our business, including payment processors, delivery partners, hosting providers, website technology providers, and other service providers. Information will only be shared where reasonably necessary to provide our services, process your orders, maintain our website, or meet legal obligations. SHOES AURA does not sell your personal information to third parties.

Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Privacy Rights
Depending on the laws applicable to you, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to withdraw consent for certain communications. To exercise any applicable privacy rights, please contact us using the details provided below.

Changes to This Policy
SHOES AURA may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable requirements. Any updates will be published on this page together with the revised effective date.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.